Shipping Policy

Last Updated: August 2026

This Shipping Policy explains how orders placed through CraftingCart.com, a part of Orbit 360, are prepared and dispatched.

1. Customized Order Process

Most Crafting Cart products are customized according to the customer's requirements.

After an order is successfully placed:

Step 1 – Order Confirmation
We receive your order, customization details, logo, QR code, business information, or other required material.

Step 2 – Design Preparation
Our team generally prepares the customized design within approximately 2 business days after receiving complete order information.

Step 3 – Design Approval
Where applicable, the design may be shared with the customer for review or approval.

Step 4 – Production
After the design is finalized or approved, the product is prepared for manufacturing, printing, cutting, engraving, assembly, or other required customization.

Step 5 – Dispatch
As soon as the customized product is ready at our facility, we pack it and dispatch it through an available courier or logistics partner.

2. Estimated Processing Time

The initial design is generally prepared within 2 business days after placing the order and receiving all required customization information.

The total production time may vary depending on:

  1. Product type
  2. Quantity
  3. Customization
  4. Design revisions
  5. Printing requirements
  6. Acrylic cutting or manufacturing process
  7. Availability of materials

3. Shipping Time

Delivery time begins after the order has been dispatched.

Actual delivery time depends on the customer's location, courier service, public holidays, weather conditions, and other logistics factors.

4. Shipping Charges

Shipping charges, where applicable, may be displayed at checkout or communicated during order confirmation.

Charges may vary according to:

  1. Delivery location
  2. Product dimensions
  3. Product weight
  4. Order quantity
  5. Courier partner

5. Tracking Information

Where tracking is available, customers may receive a tracking number or shipment details after dispatch.

Tracking information may take some time to become active after the shipment is handed over to the courier.

6. Incorrect Address

Customers are responsible for providing a complete and accurate delivery address.

Crafting Cart is not responsible for delivery delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

Additional shipping charges may apply if an order needs to be shipped again.

7. Delivery Delays

Although we make reasonable efforts to dispatch orders promptly, delays can occasionally occur due to:

  1. Courier delays
  2. Weather
  3. Transportation disruptions
  4. Public holidays
  5. Remote locations
  6. High order volumes
  7. Material availability
  8. Events beyond our reasonable control

8. Damaged Shipment

If the outer package appears significantly damaged at delivery, we recommend recording an unboxing video before opening the package.

If the product itself is materially damaged, contact Crafting Cart promptly with photographs and supporting evidence so our team can review the matter.

9. Contact Us

Crafting Cart
A part of Orbit 360
11, Kamla Nehru Marg, Ujjain, Madhya Pradesh, India
Website: CraftingCart.com
Parent Company Website: Orbit360.co.in